SaaS
Follow up every lead quickly, keep customer records up to date without the typing, and spot customers who might leave before they do.
Relevant workflows
Larchwire · UK-based AI workflow consultancy
Get your evenings back. Let AI handle the admin.
AI automation for owner-led businesses with 5–50 people: Larchwire finds the jobs eating your week and sets them up to run in the tools you already use, with you checking anything that matters.
- Plain English, no tech team needed
- Start with one job, see it work
- Works with the tools you already pay for
Works inside the tools you already use
- HubSpot
- Salesforce
- Pipedrive
- Xero
- Microsoft 365
- Google Workspace
- Zendesk
- Shopify
Tool names describe what we work with. We hold no vendor partnerships.
The problem
Too much to do, not enough hands.
Sound familiar?
- You're the bottleneck: everything comes back to you.
- Evenings and weekends go on admin, quotes and invoices.
- Leads slip because nobody followed up in time.
- You answer the same customer questions every day.
- You've tried ChatGPT, but it hasn't changed how the business runs.
- You can't justify another hire just for admin.
What changes
- Your time back: repetitive jobs handled for you, not by you.
- No more dropped balls: every enquiry and follow-up happens on time.
- Extra hands without hiring: AI does the first draft; your team checks it.
- Get paid sooner: invoices and reminders go out without chasing.
- You stay in control: nothing important goes out without a person checking it.
~40%: the share of their week salespeople spend actually selling, according to Salesforce's State of Sales report (7th edition). The rest goes on non-selling work such as data entry. How much time AI could give back to you is something we estimate properly in a paid AI Quick Scan.
See it working
What AI help looks like day to day
AI does the first draft inside the tools you already use. You stay in charge of what goes out.
Illustrative mockups with sample data, not a real client's system.
Services
14 AI workflows for the jobs that eat your week
14 tried-and-tested workflows, from follow-ups to invoices. Start with a free 30-minute call, then pick one job to fix first.
Sales
- Lead Scoring & Enrichment
- Speed-to-Lead Routing
- Never-Miss Follow-Ups
- Meeting Notes → CRM
Marketing
- CRM-Grounded Content Engine
Support & Customer Success
- Smart Ticket Triage
- Help Centre from Tickets
- Seamless Sales→CS Handoff
- Churn-Risk Radar
Operations & RevOps
- CRM Clean-Up & Guardrails
- Monday Morning Revenue Brief
Finance
- Touchless Accounts Payable
- Get-Paid-Faster Credit Control
Recruitment
- Responsible AI Screening & Scheduling
Industries
AI automation by industry
Made for small teams that are stretched thin. Typical workflows we can help with; the free 30-minute call is where we see what might fit yours.
Agencies
Turn client meetings into notes and actions, chase proposals automatically, and draft content and reports from work you've already done.
Relevant workflows
Recruitment
Shortlist CVs faster, let candidates book their own interviews, keep your database tidy and chase unpaid placement fees, with people making every decision.
Relevant workflows
Professional services
Capture call notes automatically, follow up promptly, onboard new clients smoothly and get invoices paid on time.
Relevant workflows
E-commerce
Sort and draft replies to order and returns emails, build a help centre from the questions you already answer, and take the typing out of supplier invoices.
Relevant workflows
Property
Reply to every enquiry quickly, follow up without forgetting anyone, and keep your contact list clean and useful.
Relevant workflows
How it works
How it works: from a free call to a live workflow
Simple, low-risk, and you're in charge. It starts with a free AI audit.
- 1
Free 30-minute call
A friendly chat about where your week goes, then a short first look at 2–3 places AI could help.
- 2
AI Quick Scan
For £495US$650A$950, we look at your tools and give you your top 3 automations and a fixed quote. Credited in full against a build.
- 3
Build & test
We set it up in your own tools and test it with your real work.
- 4
Hand over & improve
We show you and your team how it works, and stay on hand if you need us.
Examples
Example AI workflows (illustrative scenarios)
These are illustrative example scenarios, not client case studies. Real results depend on your data, processes and volumes.
Faster inbound lead follow-up
Situation: Demo requests sit in a shared queue while reps research each company by hand.
Workflow: Each lead is enriched, scored, routed to the right rep and paired with a short brief and a drafted first email.
Illustrative outcome: Reps could reply the same day with better context and spend their time on conversations.
Candidate shortlists without the copy-paste
Situation: Consultants spend hours reading CVs and re-typing notes into the ATS.
Workflow: CVs are summarised against the brief, key details are logged to the record, and a tailored outreach message is drafted for review.
Illustrative outcome: More time on calls with candidates and clients, with consistent notes on every record.
Customer emails triaged and drafted
Situation: A small team answers the same order and returns questions all day.
Workflow: Emails are categorised, order details looked up, and a reply drafted from your policies for a person to check and send.
Illustrative outcome: Quicker first responses and more time for the tricky cases.
Founding clients wanted
Be one of our first 5 clients
We're new, and we'd rather prove it than claim it. Our first 5 founding clients get 25% off their first build and their first 3 months of Care Lite or Care (up to £2,000 off), in return for honest feedback once they've seen results.
- 5 places, at most 2 per industry. Closes 28 Feb 2027
- Honest feedback, never scripted or required to be positive
- Results published only with your approval
Common questions
Where should a small business start with AI?
Start with one repetitive job that happens every week, follows the same steps and is cheap to fix if it goes wrong, such as replying to new enquiries, chasing follow-ups or filing call notes. Let AI do the first draft and keep a person approving what goes out. Prove it works, then add the next job. Get your free AI audit.
Do we need to switch CRM or buy new software?
Usually not. The aim is to get more from HubSpot, Salesforce and the tools you already pay for. If a new tool is genuinely worth it, we'll explain why and what it costs before you commit. See the 14 workflows.
Will AI replace my staff?
That isn't the aim. We use AI for first drafts and repetitive steps, such as reading enquiries, summarising calls and sorting tickets, and a person on your team checks anything important before it goes out. The goal is to give your team time back, not to remove them. How we work.
Not sure where AI could help?
Start with a free 30-minute call and a short first look at 2–3 places AI could help. No tool access needed, no obligation. When you want a proper plan, the paid next step is the AI Quick Scan.